@lucabensachs

SIMPLY THROW

Aerial footage has never been easier. Having said that, we encourage you to always try to catch your AER. It can take a beating, but it’s certainly not indestructible. Especially on hard surfaces like rock or asphalt you should avoid any hard landings.

@ilfulvioz

aim.
throw.
catch.
repeat.

"Gopro, start video!"

Use voice control to start a video or photo burst. Alternatively, you can also use the GoPro app on your phone. We recommend these settings:

Video
4k / 60fps
2.7k / 120fps
1080p / 240fps

Burstmode
30/3 seconds
30/6 seconds

KEEP THIS IN MIND

There are a few things you should look out for when throwing AER.

Avoid landings on hard surfaces.

Always try to catch your AER.

Don't throw towards crowds or animals.

AER DAMAGES

It can happen to the best of us, don't worry. We'll do our best to get you up and running (throwing) again as soon as possible. Please start by providing us all the info about your damage by filling in the Damage Form.

REPORT A DAMAGE

Frequently asked Questions.

Which GoPros are compatible with AER?

The newest AERs are compatible with:
‍
GoPro® Hero 11
GoPro® Hero 10
GoPro® Hero 9 Black
GoPro® Hero 8
GoPro® Hero 7 Black
GoPro® Hero 7 White
GoPro® Hero 7 Silver
GoPro® Hero 6
GoPro® Hero 5
GoPro® Hero 4
GoPro® Hero 3+
‍
The AERs are not compatible with the 'HERO 11 Black Mini' and the 'Max Lens Mod'.

Can you ship the AER to my place?

Of course, we offer worldwide shipping!

NOTE: Due to the COVID-19 outbreak, delivery is restricted/delayed in some countries. If you are unsure about your situation, get in touch with us. We'll do our best to get an AER to you, if the situation allows.

Where do you ship from?

All AERs are produced in and shipped from Germany.

How much does shipping cost to my country?

Shipping fees depend on the weight and destination of your individual order. Since we are shipping worldwide there are thousands of possible combinations. In order to calculate your individual rate, simply add the desired products to your cart and go to shop.aervideo.com/cart. There, you will be able to estimate the shipping cost based on your country and ZIP code.

What about customs fees?

Depending on the country of destination custom fees might be levied at a later stage. Russia, India, and Switzerland, for instance, are prone to charging additional fees. But please make sure to check the value limit for your country specifically.

How long does shipping take?

It depends: Within Germany usually just a couple of days. In the EU we are able to provide an AER between one or two weeks. Shipping to countries outside of Europe take from two up to four weeks. All packages are send with track & trace, but please notice that we aren’t able to guarantee any delivery times since local carriers of each particular country differ greatly. We label each shipping box with the appropriate customs forms, but nevertheless customs are prone to intervene in the shipping process. Especially in countries like: Russia, India or South Africa.

Can I ship it back?

Of course, as long as the AER is in mint condition. Simply send it to the following address and we will refund the purchase.

Name: AERVIDEO GmbH
Address: Adlerstr. 20
ZIP Code: 70199
City: Stuttgart
Country: Germany

Please make sure to choose a traceable shipping service and, in case you are located outside of the EU, attach a customs form (CN-22) to your parcel. Furthermore, please declare your parcel as "return" or "gift" so that no custom duties are incurred by the return of your product.

How do I start a burst or video once the GoPro is in the AER head?

Voicecontrol for the win! Simple say “GoPro, start Burst!” or “GoPro, start/stop Video” and the GoPro will take care of the rest. (HERO 5 and newer)

I seem to have blocked corners in my photos, what’s up with that?

This can happen when the GoPro slides back inside the head during flight. Make sure to use the 'Spacer' to fixate the GoPro.

Does the AER float?

Sure thing! Thanks to the lightweight foam material, AER is buoyant and floats on the surface. Have fun at the beach.